I must admit...the ideas in this blog were inspired by a friend of mine. So, for the record, not my original idea to write about. But, I definitely agree with it.
So, you are in line...whether it be at a gas station (there is still no self service in Oregon and New Jersey), fast food drive-up window, or a bank teller....you want to get in and out, as quickly as possible. And, like most of us, after you have gotten your gas, food, or cash, you pull out of the line so that the next person can do his or her business.
Well, how lovely is it to be behind someone who has to carefully put the money back in their wallet before they pull up 10 feet, or make a cellphone call, or put on some makeup? I mean, we all need to work together here. Imagine how much time is wasted by our society through unnecessary waiting in line? How hard it is to put that envelope from the bank and put it on the seat next to you and pull up ten feet so that the next customer can start doing their business?
And, well, there are all kinds of line inefficiencies. Ever see a movie line to buy tickets? I mean, try watching it carefully. On a couple of occasions I have been at the back of a line with nearly 100 people. And, when your movie starts in 10 minutes, you kinda get a bit anxious. There may be 3 or 4 people selling tickets and one line wrapped around those poles and dividers. So, you wind your way through. Why does it take so long? Well, aside from the possibility of the ticket sellers being slow, the MAJOR reason is that the people in line are, mostly, just dumb.
Heck, if I weren't such a Type A personality, I might be making the same mistake. The people in line wait until the ticket seller yells out "next" to start moving. And, sometimes the ticket seller has to do that two or three times to get someone to stop talking. I mean, when you are at the front of a hundred person line, you COULD stop talking and pay attention, right?
And, here is the key. Anticipate! If you see someone walking away from a ticket seller with their tickets, you might as well be ready, within your money in hand, at that ticket seller BEFORE he or she is ready to yell "Next!" How hard is that?
I tested this theory once. Instead of standing at the back of the line, I let my wife stand there and I went to the front and played the part of the line accelerator. As I anticipated the next ticket seller becoming available, I moved people on. The line for my wife went through in half the time. So, not only did we make our movie, the manager, who was acting as one of the ticket takers because the line was so long gave us free tickets for our services!
So, when we are all out there on line somewhere, let's think about how our action, or inaction, impacts on those behind us.